people are not taking advantage of this technology. why not? >> cnn money's david goldman y says this is like e throwing out your tv remote and getting up to press the buttons on the tv every time you want to change the channel. but there are a few good reasons people aren't using this technology. for one, market research company says only 5% of windows laptops sold through december 15th had touch screens in the first place. that's an extremely low number. especially since that's the whole point of this new operating system. so the big problem here is there just aren't that many touch screen laptops out there. and the ones out there are expensive. they usually go for a couple hundred bucks. now on top of all that, there seems to be a gap between microsoft's ads and what consumers understand. despite the aggressive marketing of the touch feature, experts say users aren't used to interacting like that. especially since the market is dominated by smart phones and tablets. all hope is not lost. it's just going to take a little while to catch on. be